Last updated: November 7, 2026
Rather Bright offers a one-year limited warranty from the date of delivery against defects in materials and workmanship under normal residential use.
What is excluded
This voluntary warranty does not cover: - Light bulbs, unless the product description expressly includes them in warranty coverage. - Damage caused by improper installation, misuse, accidents or modifications. - Normal wear and tear. - Commercial use.
These exclusions do not remove any statutory rights or remedies.
How to make a claim
Email ratherbrightlighting@gmail.com with proof of purchase, your order number, a description of the problem and clear photos. Please contact us before returning anything so we can provide instructions.
For a covered defect, Rather Bright will choose an appropriate remedy: repair, a replacement part, replacement of the item, store credit or a refund, subject to any remedy required by law.
Installation and your rights
Follow the manufacturer’s instructions and applicable electrical requirements. We recommend installation by a licensed electrician; use a licensed electrician whenever required by law or the product instructions.
This warranty is in addition to, and does not limit, your rights under applicable Ontario consumer protection law or other mandatory laws. It does not restrict remedies you may have for defective or misdescribed goods.