Can't find your answer? Email us at ratherbrightlighting@gmail.com.
About Rather Bright
What do you sell?
Chandeliers, pendant lights, ceiling lights and bathroom vanity lights.
Do you have a store I can visit?
No. Rather Bright is online only.
How do I contact you?
Email ratherbrightlighting@gmail.com.
Orders and shipping
Where do you ship?
Across Canada.
How much is shipping and how long does it take?
Standard shipping is $25 on orders under $199 and free on orders of $199 or more (estimated 5–8 business days). Express is $60 (estimated 3–5 business days). Orders are dispatched within 3–5 business days. See our Shipping policy.
Can I change or cancel my order?
Email us within 24 hours of placing your order. See our Terms of service.
Returns and warranty
What is your return policy?
You have 14 days after delivery to start a change-of-mind return for exchange or store credit. See Returns & Refunds.
Do your lights have a warranty?
Yes, a one-year limited warranty against manufacturing defects. See our Warranty page.
Products and installation
Are light bulbs included?
Check each product page.
Do you install lights?
No. We recommend having every light installed by a licensed electrician.
Can you help me choose the right size?
Yes. Try Find Your Light, or email us a photo of your room, its size and your ceiling height.