Last updated: November 7, 2026
We want you to feel good about your lighting. Contact ratherbrightlighting@gmail.com with your order number before returning anything. We’ll provide instructions and a return number.
Change-of-mind returns
- You have 14 days after delivery to start a return.
- Returns are for exchange or store credit, not a refund to your payment method.
- Items must be unused, uninstalled and unmodified, with all parts and original packaging. Installed or used items are final sale for change-of-mind returns.
- Sale, promotional, custom and special-order items are final sale for change-of-mind returns.
- You pay return shipping, including suitable protection for the shipment.
- We normally do not charge a restocking fee.
- Store credit is issued within five business days after we receive an eligible return and does not expire.
Damaged, defective or incorrect items
Please inspect your delivery and email photos and your order number as soon as possible, ideally within 48 hours.
We arrange the return at our cost and offer a replacement, exchange or store credit.
Nothing in this policy limits rights or remedies that applicable consumer law gives you, including for defective or misdescribed goods. Final-sale labels and our change-of-mind rules do not remove those rights.
Do not send a return to a mailing address without instructions. Rather Bright is online-only; there is no in-store return service.