Last updated: November 7, 2026
These terms apply to ratherbrightlighting.com, operated by RATHER BRIGHT LIGHTING, trading as Rather Bright, an Ontario sole proprietorship. Our store uses Shopify. Contact ratherbrightlighting@gmail.com or 58 Locomotive Crescent, Brampton, ON L7A 0T6, Canada.
Products and orders
Please review product descriptions, measurements and compatibility before ordering. Photos and screen colours may vary; this does not remove your rights if a product is misdescribed.
Prices are in Canadian dollars. Applicable sales taxes, including HST where applicable, and shipping charges are shown at checkout.
An order acknowledgement confirms receipt; acceptance occurs when the order ships.
If we cannot fulfil an order, we contact you and refund amounts paid for the cancelled order to the original payment method. We will not increase an agreed price without your consent.
Changes and cancellations
You can request a change or cancellation only within 24 hours of placing your order. Email ratherbrightlighting@gmail.com with your order number. After 24 hours, orders cannot be changed or cancelled under this voluntary policy; our Returns & Refunds policy applies after delivery.
Any cancellation rights provided by applicable law remain available.
Shipping and returns
We ship across Canada. Standard shipping is $25 below $199 and free from $199, with an estimated 5–8 business days for delivery. Express is $60, estimated 3–5 business days. See our Shipping policy for processing time and qualifications.
You have 14 days after delivery to start a change-of-mind return for exchange or store credit, not a cash or card refund. You pay return shipping. Installed or used items and sale, promotional, custom and special-order items are final sale for change-of-mind returns. See Returns & Refunds for eligibility and statutory-rights exceptions.
Warranty and installation
Rather Bright offers a one-year limited warranty against manufacturing defects. See our Limited Warranty page for coverage and claim terms. Nothing in this warranty limits mandatory consumer rights.
Installation
Follow the product instructions and applicable electrical requirements; use a qualified licensed electrician where required. Statutory product rights remain unaffected.
Website use and privacy
Use the site lawfully; do not interfere with its security or operation. Website content may not be used in a way that infringes the rights of its owners. Our Privacy Policy explains how personal information is handled.
Your legal rights
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Ontario law and applicable Canadian federal law govern, subject to mandatory consumer protections and jurisdiction rights elsewhere.
Updated terms will be posted with an effective date; changes do not retrospectively change an existing order’s agreed terms.